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Select a report period
For each report, you must specify a time span that covers the calls you want the report to include.
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To report on more than one trunk number, enter the trunk range in the
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Column header | Description |
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Date & Time | The date and time the call started |
Extension | The name or number of the extension that made or received the call |
Destination | The name of the destination where the call terminated, or a brief description of the type of call, for incoming ones |
CLI | The telephone number of the remote caller for inbound calls |
Dialled Number | The telephone number dialled, in the case of an outbound call |
Trunk | The number of the trunk carrying the call will be shown here |
Response | The length of time it took for the call to be answered, e.g. the response time |
Duration | The duration of the call in hours, minutes and seconds |
Cost | The cost of the call, if applicable |