These instructions help you configure your Alcatel Alcatel 4200-4400e phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.
Pbxsummary |
---|
RequiredTask4 | Configure TIM Plus |
---|
Supportfiles1 | Alcatel 4400E.TDT |
---|
Requiredtask1 | Configure the SMDR output |
---|
Requiredtask3 | Install NetPBX |
---|
Requiredtask2 | Configure TIM Plus |
---|
Connection | Serial connection |
---|
RequiredTask1 | Configure the SMDR output |
---|
RequiredTask2 | Download the interface file |
---|
RequiredTask3 | Install NetPBX | RequiredTask3
---|
|
...
<a id="Configure the SMDR output"></a> |
Configuring your SMDR output
SMDR Output
The Alcatel 4400e needs to be configured to output SMDR information. See 4200-4400e phone system sends its call records via a serial connection. The most recent units already have a
port but, for older units, you may need to purchase a module. Connect a serial cable between your Alcatel 4200-4400e module and the PC that netpbx is installed and running on. See the table below for a summary of data output from Alcatel 4200-4400e: Screenshotmacro |
---|
Border | false |
---|
URL | http://docs.call-logger.com:8090/download/attachments/4817041/alcatel_pbxs.png |
---|
|
HTML |
---|
<a id="Download the interface file |
...
Download the interface file
- Visit Tri-Line's Gateway and download the interface filesfile, as shown below:
Screenshotmacro |
---|
Border | false |
---|
Shadow | false |
---|
URL | http://docs.call-logger.com:8090/download/attachments/4817041/alcatel_4400e_2.png |
---|
|
- Extract the file onto the desktopyour computer's Desktop. This should contain ZIP file contains the following filesfile: .
- Copy /paste the file into the following location
Referencemacro |
---|
Label | C:\Program Files\Tri-Line\TIM Plus\config |
---|
|
folder.
HTML |
---|
<a id="Install NetPBX"></a> |
Installing NetPBX
The Alcatel 4200-4400e phone system sends SMDR information its call records via a serial connection. To collect the data from the serial port and send it to TIM Plus, you will first need to install NetPBX the netpbx software. For setup instructions, click on the link below:
Install and configure NetPBX
HTML |
---|
<a id="Configure TIM Plus"></a> |
Configuring TIM Plus
Once NetPBX is configured and collecting data, log on in to TIM Plus as usual and apply and perform the following settingssteps:
- Click on the Directory tab.
- Click on Choose the site configured during the setup wizard you want to configure and click Properties.
Screenshotmacro |
---|
Border | false |
---|
URL | http://docs.call-logger.com:8090/download/attachments/4817041/alcatel_4400e_1.png |
---|
|
- Within In the Site Properties window, select Alcatel 4400e from the PBX model drop-down list.
- In the Connection method field, select No connection required from the drop-down list.
- Click on the Save button to apply the settings.