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Select a report period

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Choose a site

If your system is set up to log multiple sites, you can select a particular site from the drop-down list. To report on all sites, select the blank line.

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To report on more than one trunk number, enter the trunk range in the

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LabelNumber,
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LabelFrom
field fields. To report on an individual trunk, enter the same trunk number in both fields.

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Column headerDescription
Date & TimeThe date and time the call started
ExtensionThe name or number of the extension that made or received the call
DestinationThe name of the destination where the call terminated, or a brief description of the type of call, for incoming ones
CLIThe telephone number of the remote caller for inbound calls
Dialled NumberThe telephone number dialled, in the case of an outbound call
TrunkThe number of the trunk carrying the call will be shown here
ResponseThe length of time it took for the call to be answered, e.g. the response time
DurationThe duration of the call in hours, minutes and seconds
CostThe cost of the call, if applicable