Avaya IP Office - Listening connection

These instructions help you configure your Avaya IP Office / IP 500 v6+ phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.

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Configuring your SMDR output

To configure the Avaya IP Office / IP 500  to output SMDR you must program the Avaya IP Office unit to send the SMDR data to the computer running TIM Enterprise. Using the Avaya IP Office Manager application, perform the following steps to configure the SMDR output:

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Configuring TIM Enterprise

Follow the steps below to configure TIM Enterprise to listen for SMDR data from your Avaya IP Office phone system:

1. Click on the Directory tab.
2. Locate the PBX object you want to configure in the Directory, right-click on it and select Properties.
3. A new window will open, displaying the general properties of your PBX object. Select Avaya IP Office 6+Office from the Data format list and tick the 

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   box, as shown below:
   

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4. Click on the Connection tab and select Listen for connections from PBX from the Connection method list.
5. Leave the Host field blank.
6. In the Port field, enter 9000.
7. Click on the Save button to apply the settings.
   

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