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The TIM Professional application runs on a centralised machine within your network, and due to its in-built web server, it can also be accessed via a standard web browser from any other PC on your network. |
To start the TIM Professional, locate the application name in the
list in the Windows Start Menu or click on the desktop icon.
During start-up, various checks are being carried out, along with a success indicator for each. If one of these checks fails, the system will pause, allowing you to take remedial action. In the instance of a system start-up error, you are advised to contact our Technical Support team.
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| URL | /download/attachments/7241749/startup.png |
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After the system has started, the Call View screen is displayed. If this is the first time you are running the application, this screen will be empty, as shown below:
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| URL | /download/attachments/7241749/call_view_no_calls.png |
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As TIM Professional runs as an application, you need to ensure the program is running at all times in order to log all SMDR data. |