These instructions help you configure your NEC NEAX phone system to work with TIM PlusEnterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.
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To capture SMDR data from your NEC NEAX using a serial connection, you first need to install the NetPBXnetpbx software to collect the data from the serial port and send it to TIM PlusEnterprise. For setup instructions, click on the link below:
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Configuring TIM Enterprise
Once NetPBX is configured and collecting data, log in to TIM Enterprise and perform the following steps:
- Click on the tab.
- Locate the PBX object you want to configure in the Directory, right-click on it and select Properties.
- A new window will open, displaying the general properties of your PBX object. Select NEC NEAX from the Data format list and tick the
box, as shown below:Keywordmacro Label Keep a local backup of data Screenshotmacro Border false URL /download/attachments/13271314/nec_neax_1.png - Click on the tab and select No connection required from the Connection method list.
- Click on the button to apply the settings.
Screenshotmacro Border false URL /download/attachments/13271314/nec_neax_serial.png