Avaya Meridian Option Series

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<p>These instructions should assist in configuring your Aastra BP to 
work with TIM Plus. If you are not familiar with PBX 
configuration, please contact your system maintainer.</p>

<table class="confluenceTable">
	<tbody>
		<tr>
			<th class="confluenceTh" width=158>Connection information</th>
			<th class="confluenceTh">Description</th>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Connection type</b></td>
			<td class="confluenceTd"><b>Serial Output: </b>
				Avaya Meridian Option Series PBX sends CDR information via a serial connection.
			</td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Cable configuration</b></td>
			<td class="confluenceTd">Straight-through.
			</td>
		</tr>
	</tbody>
</table>

<h2>Configuring your CDR</h2>

<p>By default, the Avaya Meridian Option CDR output is disabled. You will need to 
speak to your system maintainer to have this enabled. They will need to
 enable CDR output for incoming, outgoing and internal calls. In 
addition to this for incoming calls they will need to enable CLI 
information, DNIS information, response time information and abandoned 
calls.</p>

<p>You will need to configure one of the 'TTY' ports on the Avaya Meridian Option Series to output CDR information. You will then need to connect the serial cable from the 'TTY' port to the PC that NetPBX is installed and 
running on.</p>

<p>The sections below document where to go to. Required entries are highlighted.</p>

<h4>1. Enable CDR (command: LD 21)</h4>

<img class="screenshot naked" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/avaya_meridian_1.png" alt="Avaya Meridian Option Series" />

<h4>2. Port Setup (command: LD 22)</h4>

<img class="screenshot naked" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/avaya_meridian_2.png" alt="Avaya Meridian Option Series" />

<h4>3. CDR Format (commands: LD 22; LD 17)</h4>

<img class="screenshot naked" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/avaya_meridian_3.png" alt="Avaya Meridian Option Series" />

...

These instructions help you configure your Avaya Meridian Option Series to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Pbxsummary

Supportfiles1	Avaya Meridian.TDT
Supportfiles2	Avaya Meridian.TDS
Requiredtask1	Configure the SMDR output
Requiredtask3	Install NetPBX
Requiredtask2	Configure TIM Plus
Connection	Serial connection
RequiredTask1	Configure the SMDR output
RequiredTask2	Install NetPBX
RequiredTask3	Configure TIM Plus

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<a id="Configure the SMDR output"></a>

Configuring your SMDR output

By default, the SMDR output in the Avaya Meridian Option Series is disabled. You need to speak to your system maintainer to have this enabled for incoming, outgoing and internal calls. Additionally, CLI, DNIS, response time and abandoned calls should be enabled for incoming calls.

You need to configure one of the

Referencemacro

Label	TTY

ports on the Meridian to output SMDR information and connect a serial cable between this port and the PC running NetPBX.

Using the following commands, configure each option as shown below:

1. Enable CDR (command: LD 21)

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URL	/download/attachments/4817076/avaya_meridian_1.png

2. Port Setup (command: LD 22)

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URL	/download/attachments/4817076/avaya_meridian_2.png

3. CDR Format (commands: LD 22; LD 17)

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Info

title	CDR output port values:

Baud = 1200;

Data bits = 8;

Parity = None;

Stop bits = 1;

Flow control = DTR/RTS

Use CDR format #511 (Meridian / SL1-X11) or #526 (CS 1000 Rel 4+ / Meridian 1).

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<h2>Configuring<a TIM Plus</h2>

<p>Below you will find steps on how to configure TIM Plus to listen for SMDR data from your Avaya Meridian M2250:</p>

<ol>
	<li>Browse to TIM Plus as normal and login with your credentials.</li>
	<li>Click on the <span class="button no_margin">Directory</span> tab.</li>
	<li>Click on the site configured during the setup wizard and click <span class="button no_margin">Properties</span>or create a new site and click <span class="button no_margin">Properties</span>.</li>
	<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/avaya_meridian_4.png" alt="Avaya Meridian Option Series" />
	<li>Within the <span class="reference">Site Properties</span> window, select <span class="keyword">Avaya Meridian Option</span> from the <span class="reference">PBX model</span> drop-down list.</li>
	<li>In the <span class="reference">Connection method</span> field select <span class="keyword">No connection required</span> from the drop-down list.</li>
	<li>Finally, click on the <span class="button no_margin">Save</span> button.</li>
</ol> id="Install NetPBX"></a>

Installing NetPBX

The Meridian sends SMDR information via a serial connection. To collect the data from the serial port and send it to TIM Plus, you first need to install the netpbx software. For setup instructions, click on the link below:

Install and configure NetPBX

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<a id="Configure TIM Plus"></a>

Configuring TIM Plus

Once NetPBX is configured and collecting data, log in to TIM Plus and perform the steps below:

Click on the Directory tab.
Choose the site you want to configure and click Properties.
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URL /download/attachments/4817076/avaya_meridian_4.png
In the Site Properties window, select Avaya Meridian from the PBX model drop-down list.
In the Connection method field, select No connection required from the drop-down list.
Click on the Save button to apply the settings.

Avaya Meridian Option Series

Versions Compared

Old Version 3

New Version Current

Key

Configuring your SMDR output

1. Enable CDR (command: LD 21)

2. Port Setup (command: LD 22)

3. CDR Format (commands: LD 22; LD 17)

Installing NetPBX

Configuring TIM Plus