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<h2>What are reports?</h2>
<p>Reports are the means by which information about your telephone calls
are extracted from the system. They can be run on demand, at any time or
scheduled to run at a predetermined time and set to recur, if necessary.</p>
<p>Although each of the reports in TIM Plus produces markedly different
information, each one is created in the same way - in wizard-style - and
allowing all filters to apply to all reports, ensuring the process is
as intuitive as possible, no matter what your reporting needs are.</p>
<p>Each step of the wizard is described in the next pages.</p>
<h2>Selecting the report type</h2>
<p>To run a report, you must first select which type of report you want to
run by clicking on any report listed under <span class="reference">Reports</span>, at the left hand side of the screen as shown below:</p>
<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/reports_1.png" alt="Reports screen" />
<p>Once you select the type of report required, you are allowed to choose
from a number of other parameters, including the <b>period</b> you would
like to run the report for, which <b>entity</b> you you like to report on,
any <b>filters</b> or options you would like to include and the <b>format</b>
you would like the report output in.</p>
<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/reports_2.png" alt="Reports screen" />
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Reports are the means by which your telephone call data is presented to you in a visual, meaningful way. Although the results of each report type differ substantially, running each of them involves following a similar, wizard-style procedure. Each report accepts several filters and options, allowing you to tailor the results to exactly the information you are looking for.
They can be run on demand at any time, or be scheduled to run at predetermined times in the future.
Below is an example output of the
report:
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<a id="Running the report"></a> |
Reports overview video
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VimeoId | 79519879 |
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Video | 79519879 |
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