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| Prompt | Description |
|---|---|
| HTTP port [5080] | The default HTTP port to use for web requests. |
| HTTPS port [5443] | The default HTTPS port to use for web requests. |
| TCP port [7000] | The port used by CXD to emit live event data over a TCP connection. This is the port used when setting up the connection in TIM EnterprisePlus. |
| Authentication Key [xxxxxxxxxxxxxxxx] | Choose a secret that you will also use when setting up the connection in TIM EnterprisePlus. Press ENTER without typing a secret if you want to accept the random secret the installer has generated for you. |
| Register product [YES] | You can choose to register the installation with your Tri-Line account. If you select YES, you'll be asked for your Tri-Line Gateway login details: username (email) and password. If you skip this step, you can assign the installation to a customer account later in the Tri-Line Gateway using your web browser. |
After completing the steps above, the installer automatically enrols with the licensing service and starts CXD automatically.
To connect TIM Enterprise Plus to your newly-installed CXD service, see Configure TIM Plus below.
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- Choose an installation location:
- On the “Select Components” section, leave all options selected as default and click
.Buttonmacro Label Next - On the “Ready to install” section, click on
.Buttonmacro Label Install - Once the installation is complete, the CXD configuration screen will be displayed:
Enter the IP address of your 3CX PBX in the first field. The username and password fields should be those of a privileged SSH user on your 3CX.
When you've entered the details, click
to attempt the connection to the 3CX.Buttonmacro Label Next - After a successful connection has been established, the next screen allows you to set the ports that CXD will provide, as well as an API Secret:
The API Secret is randomly generated, but you can choose your own.
When you've made a note of these details - they'll be needed when connecting TIM Enterprise Plus to CXD - click
.Buttonmacro Label Next - When the wizard completes, it automatically starts the CXD Service:
Anchor configuring_tim_plus
Configuring TIM Plus
To add a site, click on the 'Directory' tab.| configuring_tim_plus |
Now you've installed CXD, either directly on to your 3CX or on a separate Windows computer, you need to log in to TIM Plus and create a connection to the CXD service:
- Add a new site object by first navigating to the Directory tab:
- Click on the 'Add' dropdown in the 'Sites' panel as shown below:
- Then select 'PBX' as shown below:
- A ‘Site properties’ panel will pop up. Select the 'PBX' tab and fill in as follows:
Name: Name of Site or Location where the PBX is located e.g. London.
PBX: Select ‘3CX CXD’ from the drop-down list.
Connection Method: Select ‘Actively connect to PBX’ from the drop-down list.
Host: The IP address of the machine where the CXD server was installed.
Password: This is the ‘API Secret’ created earlier.
Connection Script: Select '3CX CXD' from the drop-down list.
- An additional benefit of using CXD as the connection method is that TIM Plus can sync with the 3CX Server. A sync will allow you to pull a list of users and devices from the system. This allows you to configure and set up the directory much faster.
- On the “Site Properties” Panel click on the 'Sync' tab.
- Enter the following information:
Host: IP Address of the machine hosting the CXD server and the HTTP port set earlier when configuring the CXD server (Default 7000).
Password: Click Set, this is the ‘API Secret’ created earlier.
- Click 'Save' and the users will sync.
- Data should now appear within the 'Call view' Tab a test call can be made to confirm this.