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In addition to the presets described above, it is possible to specify a custom reporting period by choosing Custom period from the Period dropdrop-down list and specifying your own own Start date, Start time, End date and End time of the period you want to report on. and End dates, as shown below:
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The heading header of the report will display its title, any friendly name you assigned to it, the period of the report and any options you have selected in the report's selection criteria window.
The body of the report is presented in tabular form and each column header contained in the report is described in the table below:
| Column header | Description |
|---|---|
| Account | This shows the account code(s) that the report was run against |
| Tariff | This shows the tariff used to cost the calls |
| Chargeband | This breaks the calls down to show the different chargebands used |
| Total Duration | The total duration of time spent on calls for this account code |
| Total Cost | The total cost of calls for this account code |