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In addition to the presets described above, it is possible to specify a custom reporting period by choosing Custom period from the Period dropdrop-down list and specifying your own own Start date, Start time, End date and End time of the period you want to report on. and End dates, as shown below:
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Column header | Description |
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Account | This shows the account code(s) that the report was run against |
Tariff | This shows the tariff used to cost the calls |
Chargeband | This breaks the calls down to show the different chargebands used |
Total Duration | The total duration of time spent on calls for this account code |
Total Cost | The total cost of calls for this account code |