Active connection

These instructions help you configure your 3CX phone system (v18 and below) to work with TIM Plus using an Active Connection. Contact your system maintainer if you are not familiar with the configuration of your PBX.

 <a id="Configure the SMDR output"></a>

Configure the SMDR output

Follow the steps below to enable the SMDR output in your telephone system:

1. Log in to your 3CX server and from the main menu go to Settings->CDR, as shown below:
   

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   Border false URL /download/attachments/17399838/3CX_v14_1.png

   Image Added

2. Tick the

   Keywordmacro
   Label Enable CDR

   box and from the drop-down list, select the

   Keywordmacro
   Label Server/Passive Socket

   option.
3. In the IP address field, enter the IP address of the machine running TIM Plus and select a listening port. We recommend using the 9000 range.
4. To configure the SMDR output, click on the

   Buttonmacro
   Label Configure

   tab. Enable  
5. Please enable the required fields, as in the EXACT ORDER as shown in the screenshot below :and if there are any additional CDR fields, please remove them.
   

   Screenshotmacro
   Border false Shadow false URL /download/attachments/17399838/3CX_v14_2.png

6. Click

   Buttonmacro
   Label OK

   to save the changes.

<a id="Configure TIM Plus"></a>

Configure TIM Plus

Follow the steps below to configure TIM Plus to connect to your telephone system:

1. Click on the Directory tab.
2. Choose the site you want to configure and click Properties. 
   

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   Border false URL /download/attachments/17399838/3CX_v14_4.png

3. In the Site Properties window, select 3CX v14 SP2+ 3CX from the PBX model drop-down list.NOTE The '3CX v14 SP2+' works for V14 - 18.
4. In the Connection method field, select Actively connect to PBX from the drop-down list.
5. In the Host field, enter the IP address of your telephone system.
6. In the Port field, enter the port number configured in the telephone system.
7. Leave the Username and Password fields blank.
8. In the Connection script field, select 3CX from the drop-down list.
9. Click on the 'Options' tab and tick the Keep a local backup of any data tickbox, as shown below
   

   Screenshotmacro
   URL /download/attachments/17399838/3CX_v14_3.png

   
   
10. Click on the Save button to apply the settings.