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These instructions help you configure your Siemens HiCom/HiPath phone system to work with TIM PlusEnterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.

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<a id="Configure the SMDR output"></a>

Configuring your SMDR output

When configuring your Siemens HiCom/HiPath phone system to send SMDR data via a serial connection, you need to directly connect a serial cable from the Siemens HiCom/HiPath phone system to the PC that NetPBX netpbx is installed and running on.

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<a id="Install NetPBX"></a>

Installing NetPBX

To collect call logging data from the serial port and send it to TIM PlusEnterprise, you first need to install the netpbx NetPBX software. For setup instructions, click on the link below:

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<a id="Configure TIM Enterprise"></a>

Configuring TIM Enterprise

Once NetPBX is configured and collecting data, log in to TIM Enterprise and perform the following steps:

  1. Click on the Directory tab.
  2. Choose Locate the PBX object you want to configure and click in the Directory, right-click on it and select Properties.
  3. A new window will open. In the General tab, select AGFEO AC-AS Series , displaying the general properties of your PBX object. Select Siemens HiCom-HiPath from the Data format list and tick the the 
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    box, as shown below:
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    URL/download/attachments/13271503/siemens_hicom_hipath_1.png
  4. In Click on the Connection tab, select No connection required from the Connection method list.
  5. Click on the Save button to apply the settings.
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