A controller is the system object that allows you to collect and deliver your call logging data from a data source to an output location. The controller can encompass one or multiple more inputs or outputs, and each input/output instance can invoke a different type of connection.
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To view or edit the settings of a controllers, select it from the list, as shown below:controller, refer to the Configuring a controller section.
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To add a new controller to the system, refer to the Adding a controller section.