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| Bill calculation | Description |
|---|---|
| Markup on each call | A percentage markup can be added to each call. |
| Surcharge per call | A surcharge is a fixed amount that can be added to the original cost of the call. |
| Info |
|---|
Both a surcharge and a mark-up can be applied to the same bill, in which case, the surcharge is added after the mark-up is calculated, so that the surcharge is not being marked up. |
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| Column header | Description |
|---|---|
| Department | The name of each extension group the system has logged calls for. If an extension group is missing from this list, no calls were registered for that user group within the time period the report was run for. |
| Cost | The cost of all calls for the selected time period. |
| Tax | The amount of tax charged. |
| Total Cost | The total cost of all calls, including the tax. |