setup_1.pngMigrating TIM Enterprise to a new machine involves the following actions:
On the old machine
On the new machine
Upgrading the TIM Enterprise to the latest version of software
Log in to our Gateway and click on the TIM Enterprise product. Select the
from the
area and save the
setup package file on your computer.
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To install TIM Enterprise, double-click on the setup package and follow the on-screen instructions. After installation, the
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screen will open automatically in a
new web browser
pagewindow.
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Close the web page, access the Windows Services and restart the TIM Enterprise service. Using Windows Registry Editor (
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) remove the
value from the following Registry key:
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HKEY_LOCALMACHINE\Software\Tri-Line\Wow6432Node\TIM Enterprise\Main |
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Start the TIM Enterprise service and log in to the its web interface as a
user.
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At this stage of the process you will be asked to provide a license key for the new installation. Copy the product key into a text file and email it to our Technical Support team. |
When the license has been updated successfully, click on the TIM Enterprise logo to access the system settings and connect TIM Enterprise to the restored TIM Enterprise database, by entering the required details. Click on the
button to
test verify the connection.
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Click on the
button to
save apply the changes.