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A new window will appear, allowing you to enter the group's name and any its associated trunk access code (TAC), if applicable.

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Channels in this group emulate network termination

Tick this box This option only applies if you have a call recording option in place and if the currently selected trunk is part of a Private circuitenabled integrated call recording on your system. Its purpose is to indicate that the far end of the channel's physical connection is emulating PSTN network termination (NT), such as in a private circuit scenario.

Telephony

The

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tab gives you the option of excluding to exclude the currently-selected group from being logged by TIM Plus. If call recording integration is enabled, you can also exclude calls from being recorded.

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OptionDescription
Do not logCalls for this channel group will not be logged by TIM Plus. In addition, if integrated call recording is in use, no audio recordings will be available
Do not record callsCalls for this channel group will not be recorded, if integrated call recording is in use
Exclude users channels from call statisticsCollection of statistics will not be performed for this channel group
Info

If channels are excluded from call statistics, they will not be counted when monitoring call concurrency.

Tariff

The Tariff tab gives you the ability to select a default tariff table to use, when costing calls for this channel group.

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Deleting a channel group

Warning

When you are deleting delete a channel group, you are deleting all the information contained within that group, including all channels and the calls associated with those channels!

To remove a channel group from the Directory, select the group you want to remove and click on the  Properties button. In the Channel properties window that will open, click on the Delete button to remove the user channel from the Directory; a confirmation will be required, to prevent users being deleted accidentally.

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