In addition to the Echo software, to record calls over PSTN, channels such as ISDN30 (PRI/E1/T1/J1), ISDN2 (BRI) or analogue POT lines, a piece of physical hardware is necessary to physically tap into your lines. These hardware devices passively intercept your phone lines, monitoring and recording all calls that pass along the lines. The hardware is available in various form factors, in order to address various deployments deployment needs.
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USB devices
The Echo USB Voice Recording devices is suitable for small to medium channel count and can be attached to any telephone system connected to one of our call logging solution, TIM Plus or Enterprise. The USB box will be connected to the PC running the Echo software, where the audio files will be stored and embedded thereafter in the call logging software.
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Features & benefits
- USB 2.0 interface, USB powered
- Non intrusive and undetectable high impedance passive monitoring
- Dialled number and Caller ID signalling support
- Models for PRI-ISDN, BRI-ISDN / S0 bus, Digital handsets and Analog handset / trunk lines
- Digital Signal Processors for voice streaming and on-board D-channel protocol processing
- Fractional and 30 channel PRI-ISDN / E1 models
- Supports 64kbit/s A-law and high quality compressed 36kbit/s speech encoding
- Analog models support DTMF, FSK Caller ID, AGC and speech detection
- Digital models support all major D-channel signalling protocols and highly accurate DigitalVox start/stop trigerring for non-protocol applications
- 1, 2, 4 and 8 channel Analog, Digital handset and S0 bus models
- CE, FCC and RoHS compliance
- Supports Windows XP SP3, Vista, 7, 8, 10, Server 2003, 2008 and 2012
Inputs
Standard analogue line (POTS), basic rate (BRI) and primary rate (PRI) ISDN inputs are available, via the back panel which uses an RJ45 socket and a USB port.
Dimensions
SIZE: L 155mm x W 100mm x H 20mm. WEIGHT: 260g
Power requirements
The hardware device is connected to the host server by way of a high-speed USB2.0 cable from the rear of the unit.
For small deployments of 30-channels PRI/SIP, 8-Channels BRI or 8-channels of POTS/Analogue, a USB box is recommended. For medium-sized deployments of up to 240 ISDN channels, a PCI or PCI-Express card will be required, and for sites with a larger channel count, we tend to supply a HyperArray Voice Recording Unit.