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This connection method has known issues due to the poor quality of call data that the 3CX natively produces. We recommend using our Setup using CXD Connector CXD Connector method to obtain call records from your 3CX. |
The instructions below help you configure your 3CX to work with TIM Enterprise using an active connection. Contact your system maintainer if you are not familiar with the configuration of your PBX.
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Configure the SMDR output
Follow the steps below to enable the SMDR output in your telephone system:
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Configure TIM Enterprise
Follow the steps below to configure TIM Enterprise to connect to your telephone system:
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