In order for Echo to collect call audio information it must be installed on a computer that has an additional network card connected to a mirrored port on a local managed network switch.
The primary network card would have its IP configuration setup so it is visible on the data LAN. This allows playback of recordings by authorised users of the system, as well as remote control (such as Remote Desktop Connection) of the Echo server if required.
The secondary network card would have its IP configuration setup so it is visible on the SIP/telephone network. This will allow it to have mirrored traffic sent to it for monitoring and recording by the Echo server.
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<p>In order for Echo to collect call audio information it must be installed
on a computer that has an additional network card connected to a
mirrored port on a local managed network switch.</p>
<p>The
primary network card would have its IP configuration setup so it is
visible on the data LAN. This allows playback of recordings by
authorised users of the system, as well as remote control (such as
Remote Desktop Connection) of the Echo server if required.</p>
<p>The secondary network card would have its IP configuration setup so it is
visible on the SIP/telephone network. This will allow it to have
mirrored traffic sent to it for monitoring and recording by the Echo
server.</p> |