These instructions help you configure your Mitel 3300 your IPCortex phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.
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Follow the steps below to enable the SMDR output on you VoIPCortex your IPCortex phone system:
- Log in to the VoIPCortex phone system using your admin username and password.
Screenshotmacro Border false URL /download/attachments/13271642/VoIPCortex_1.png - Click on the
tab and from the left-hand side menu expand theTabmacro Label System
tree node.Referencemacro Label Global - In the
section, create a password password forReferencemacro Label Passwords
andKeywordmacro Label xtelsio
fields to allow event events to be retrieved by TIM Plus, as shown below:Keywordmacro Label Call Data Collection Screenshotmacro Border false URL /download/attachments/13271642/VoIPCortex_2.png Once you have completed the configuration, restart the phone system for the changes to take affect.
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Configuring TIM Plus
Follow the steps below to configure TIM Plus to collect SMDR data from your IPCortex phone system:
- Click on the tab.
- Choose the site you want to configure and click .
Screenshotmacro Border false URL /download/attachments/13271642/VoIPCortex_3.png - In the Site Properties window, select IPCortex from the PBX model drop-down list.
- In the Connection method field, select Actively connect to PBX from the drop-down list.
- In the Host field, enter the IP address of your VoIPCortex.
- In the Port field, enter 5038.
- In the Username field, enter xtelsio.
- In the Password field, enter the password you configured in the phone system..
- In the Connection script field, select IPCortex from the drop-down list.
- Click on the tab and tick the box Timestamp received data.
Screenshotmacro Border false URL /download/attachments/4817070/avaya_communications_manager_9.png - Click on the button to apply the settings.