These instructions help you configure your 3COM VCX phone system to work with TIM EnterprisePlus. Contact your system maintainer if you are not familiar with the configuration of your PBX.
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| Field | Description |
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| Host name | The IP address or host name of the phone system |
| Port number | The port number for the SFTP transfer. The default port number is |
| User name | The username required to log in to your 3COM VCX phone system |
| Password | The password required to log in to your 3COM VCX phone system |
Once connected to the phone system, you can transfer the CDR files, located by default in
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| Label | opt/3com/VCX/acctxml/db/export |
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, to the PC running TIM
EnterprisePlus.
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In this example, the XML files are being copied in the following location:
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| Label | C:\Program Files\Tri-Line\TIM Enterprise\FTP |
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, given the
folder has been created in advance for this purpose.
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Creating a batch file
To enable TIM Enterprise Plus to collect and process the XML files, you need to create a batch file containing the following lines:
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xcopy/Y "C:\Program Files\Tri-Line\TIM EnterprisePlus\FTP\*.XML"
"C:\Program Files\Tri-Line\TIM EnterprisePlus\spool\*.{sitecode}"
cd "\Program Files\Tri-Line\TIM EnterprisePlus\FTP\"
del *.* /q
cd\ |
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In the above example, the needs to be replaced with the unique ID of the site object you are trying to send the data to. The site ID will be displayed in the general properties of the site object in the Directory To obtain the ID of a site, hover the mouse pointer over it on the Directory screen in TIM Plus and it will be displayed as a tooltip. |
The batch file will cut the XML files and paste them into the change the
folder, once their file extension
has been updated with to the designated
site code and move the files in the . folder for processing. A Windows scheduled task must be set up as well in order to run the batch file every 5 minutes or so.
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Configuring TIM Plus
Once the batch file has been configured, log in to TIM Plus and perform the steps below:
- Click on the Directory tab.
- Choose the site you want to configure and click Properties.
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- In the Site Properties window, select 3Com VCX-NBX from the PBX model drop-down list.
- In the Connection method field, select No connection required from the drop-down list.
- Click on the Save button to apply the settings.