Sites

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When TIM Professional is configured to log calls from more than one telephone system, TIM Professional it distinguishes each site by its corresponding filename extension.

Initially, when data is transmitted to the call logger via TCP/IP, the software differentiates its various sites by the sender's IP address, which is then used to assign a filename extension to each site. Thereafter, the data is being sent to the 

To assign a filename extension to a site, open the

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First, you need to assign a filename extensions to each site's IP address, in the TCPSOURCES.CFGcfg file:

[TCP Data Sources]
 
192.168.0.29 = MBG
192.168.0.100 = FNC
192.168.0.54 = CNF

Next, you need to assign a name to each site, according to the filename extension above. Open the SITES.

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cfg file, located in

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the 

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installation folder.

Under the section heading [All Sites], list each filename extension followed by an '='

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Site 1 will send the data to TIM Professional, which will search for the IP address in the TCPSOURCES.CFGcfg file and associate this with the extension MBG. A randomly named file is will be created in the

When the file is being picked up from the spool the