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<h2>Selecting the report type</h2>

<p>To run a report, you must first select which type of report you want to 
run by clicking on any report listed under <span class="reference">Type</span> in the white section 
at the left hand side of the screen as shown below:</p>

<img id="border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/reports_1.png" alt="Reports screen" />

<p>Once you select the <span class="reference">Type</span> of report required, you are allowed to choose
 from a number of other parameters, including which <b>entity</b> you you like 
to report on, the <b>period</b> you would like to run the report for, the 
<b>format</b> you would like the report output in and any <b>filters</b> or options 
you would like to include.</p>

<img id="border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/reports_2.png" alt="Reports screen" />

Reports are the means by which your telephone call data is presented to you in a visual, meaningful way. Although the results of each report type differ substantially, running each of them involves following a similar procedure. All report types accept filters and options, allowing you to tailor the results to exactly the information you are looking for.

The reports can be run on demand at any time, or be scheduled to run at predetermined times in the future.

Below is an example output of the Call Analysis report:

Screenshotmacro
URL/download/attachments/1540125/call_analysis_1.png

Reports overview video

Vimeovideomacro
VimeoId79519877