These instructions help you configure your LG GDK phone system to work with TIM PlusEnterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.
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Configuring your SMDR output
The LG GDK phone system sends SMDR information via a serial connection. You need to directly connect a serial cable from the LG GDK phone system to the PC that netpbx is installed and running on.
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Since the LG GDK doesn't have the SMDR output enabled by default, you need to ask your system maintainer to enable SMDR logging for outgoing, incoming and abandoned calls.
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To collect call logging data from the serial port and send it to TIM PlusEnterprise, you first need to install the NetPBX software. For setup instructions, click on the link below:
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<a id="Configure TIM Enterprise"></a> |
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- Click on the tab.
- Choose Locate the PBX object you want to configure and click in the Directory, right-click on it and select Properties.
- A new window will open. In the tab, select , displaying the general properties of your PBX object. Select LG GDK from the Data format list and tick the the
box, as shown below:Keywordmacro Label Keep a local backup of data
InScreenshotmacro Border false URL /download/attachments/3965012/lg_gdk_1.png - Click on the tab , and select No connection required from the Connection method list.
- Click on the button to apply the settings.
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<p>These instructions should assist in configuring your LG GDK to
work with TIM Enterprise. If you are not familiar with PBX
configuration, please contact your system maintainer.</p>
<table class="confluenceTable">
<tbody>
<tr>
<th class="confluenceTh" width=158>Connection information</th>
<th class="confluenceTh">Description</th>
</tr>
<tr>
<td class="confluenceTd"><b>Connection type</b></td>
<td class="confluenceTd"><b>Serial Output: </b>
As the LG GDK sends SMDR information via a serial connection which is located on LG GDK unit itself. You will need to directly connect a serial cable from the LG GDK to the PC that NetPBX is installed and
running on.
</td>
</tr>
<tr>
<td class="confluenceTd"><b>Cable configuration</b></td>
<td class="confluenceTd">Null-modem/Crossover.
</td>
</tr>
</tbody>
</table>
<p>The LG GDK by default has the SMDR output disabled. For the SMDR to be outputted you will need to speak to your LG GDK maintainer. They will need to enable SMDR logs for outgoing, incoming and abandoned calls.</p>
<h2>Configuring TIM Enterprise</h2>
<p>Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your LG GDK:</p>
<ol>
<li>Browse to TIM Enterprise as normal and login with your credentials.</li>
<li>Click on the <span class="button no_margin">Directory</span> tab.</li>
<li>Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'LG GDK'.</li>
<li>Left-click on it and select <span class="button no_margin">Properties</span>.</li>
<li>From the <span class="button no_margin">General</span> settings tab select <span class="keyword">LG GDK</span> from the PBX model list.</li>
<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/lg_gdk_1.png" alt="LG GDK" />
<li>In the <span class="button no_margin">Connection</span> tab select <span class="keyword">No connection required</span> from the <span class="reference">Connection method</span> list.</li>
<li>Finally, click on the <span class="button no_margin">Save</span> button.</li>
<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/lg_gdk_2.png" alt="LG GDK" /> |
URL /download/attachments/3965012/lg_gdk_2.png