These instructions help you configure your Alcatel Alcatel 4200-4400e phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.
Pbxsummary |
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RequiredTask4 | Configure TIM Plus |
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Supportfiles1 | Alcatel 4400E.TDT |
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Requiredtask1 | Configure the SMDR output |
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Requiredtask3 | Install NetPbxNetPBX |
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Requiredtask2 | Configure TIM Plus |
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Connection | Serial connection |
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RequiredTask1 | Configure the SMDR output |
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RequiredTask2 | Download the interface file |
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RequiredTask3 | Install NetPBX |
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<p>These instructions should assist in configuring your Alcatel 4400e
to work with TIM Plus. If you are not familiar with PBX
configuration, please contact your system maintainer.</p>
<table class="confluenceTable">
<tbody>
<tr>
<th class="confluenceTh" width=158>Connection information</th>
<th class="confluenceTh">Description</th>
</tr>
<tr>
<td class="confluenceTd"><b>Connection type</b></td>
<td class="confluenceTd"><b>Serial Output: </b>
The Alcatel 4400e sends SMDR information via a serial connection. The most recents units will have a .v24 port, older units will require you to purchase a .v24 module. You will need to directly connect
a serial cable from the Alcatel 4400e .v24 module to the PC that NetPBX is installed and running on.
</td>
</tr>
<tr>
<td class="confluenceTd"><b>Cable configuration</b></td>
<td class="confluenceTd">Straight-through.
</td>
</tr>
</tbody>
</table>
<h2>Configuring your SMDR</h2>
<p>The Alcatel 4400e will need to be configured to output SMDR information.</p>
<p>See table below for a summary of data output from Alcatel 4400e:</p>
<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/alcatel_pbxs.png" alt="Alcatel PBXs" />
<h2>Configuring TIM Plus</h2>
<p>Below you will find steps on how to configure TIM Plus to listen for SMDR data from your Alcatel 4400e:</p>
<ol>
<li>Browse to TIM Plus as normal and login with your credentials.</li>
<li>Click on the <span class="button no_margin">Directory</span> tab.</li>
<li>Click on the site configured during the setup wizard and click <span class="button no_margin">Properties</span> or create a new site and click <span class="button no_margin">Properties</span>.</li>
<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/alcatel_4400e_1.png" alt="Alcatel 4400e" />
<li>Within the <span class="reference">Site Properties</span> window, select <span class="keyword">Alcatel 4400e</span> from the <span class="reference">PBX model</span> drop-down list.</li>
<li>In the <span class="reference">Connection method</span> field select <span class="keyword">No connection required</span> from the drop-down list.</li>
<li>Finally, click on the <span class="button no_margin">Save</span> button.</li>
</ol><a id="Configure the SMDR output"></a> |
Configuring your SMDR output
The Alcatel 4200-4400e phone system sends its call records via a serial connection. The most recent units already have a
port but, for older units, you may need to purchase a module. Connect a serial cable between your Alcatel 4200-4400e module and the PC that netpbx is installed and running on. See the table below for a summary of data output from Alcatel 4200-4400e: Screenshotmacro |
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<a id="Download the interface file"></a> |
Download the interface file
- Visit Tri-Line's Gateway and download the interface file, as shown below:
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URL | /download/attachments/4817041/alcatel_4400e_2.png |
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- Extract the file onto your computer's Desktop. This ZIP file contains the following file: .
- Copy the file into the
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Label | C:\Program Files\Tri-Line\TIM Plus\config |
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folder.
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<a id="Install NetPBX"></a> |
Installing NetPBX
The Alcatel 4200-4400e phone system sends its call records via a serial connection. To collect the data from the serial port and send it to TIM Plus, you first need to install the netpbx software. For setup instructions, click on the link below:
Install and configure NetPBX
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<a id="Configure TIM Plus"></a> |
Configuring TIM Plus
Once NetPBX is configured and collecting data, log in to TIM Plus and perform the following steps:
- Click on the Directory tab.
- Choose the site you want to configure and click Properties.
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URL | /download/attachments/4817041/alcatel_4400e_1.png |
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- In the Site Properties window, select Alcatel 4400e from the PBX model drop-down list.
- In the Connection method field, select No connection required from the drop-down list.
- Click on the Save button to apply the settings.