Avaya INDeX

These instructions help you configure your Avaya INDeX phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

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Configuring your SMDR

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The Avaya INDeX will need to be configured to output SMDR information. Below you will find steps on how to do this:

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output

To configure the SMDR output from your Avaya INDeX, follow the steps below:

1. Log in to your Avaya INDeX as normalthrough a terminal.
2. Select option 1 for Reports.
3. Select option 2 for Set up SMDR.
4. You will now see Configure the SMDR options and you should configure it as shown below:
   

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5. Hit Press the Esc key which will to return you to the Reports menu.
6. Now select Select option 5 for Start Logs/DECT.
7. Select Use the arrows keys to select the port that you intend to use for the SMDR output using the arrows keys.
8. Select Enable the SMDR and Event for versions up to v9.1 and SMDR for anything higher.Hit the Esc key which will return you to the Reports menu, you can now logout and disconnect as the configuration is complete or 

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   Label SMDR

    option, depending on the version of your PBX.

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Installing

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NetPBX

The Avaya INDeX phone system sends SMDR information via a serial connection. To collect the data from the serial port and send it to TIM Plus, you will first need to install NetPbx software,which then sends the SMDR to TIM Plusthe netpbx software. For setup instructions, click on the link below:

Install and configure NetPbxNetPBX

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Configuring TIM Plus

Once NetPbx NetPBX is configured and collecting data, log on in to TIM Plus as usual and apply perform the following settingssteps below:

1. Click on the Directory tab.Click on
2. Choose the site configured during the setup wizard you want to configure and click Properties.
   

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2. In the Site Properties window, select Avaya INDeX v7 from the PBX model drop-down list.
3. In the Connection method field, select No connection required from the drop-down list.
4. Click on the Save button to apply the settings.