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What is a site?

A The function of a site is the top hierarchical level of your directory and its main function is to provide call logging data in TIM Plus. If you have more than one telephone system, you need to add a site object for each PBX you want to log in the system. TIM Plus allows a maximum of five sites to be logged. If your organisation has more than five sites, you can upgrade to our TIM Enterprise productobject is to acquire call logging data from a telephone system, as well as serving as a representation of a hierarchical level in your organisation. TIM Plus allows the logging of data from up to five telephone systems and a site object must be configured for each one.

Info

If your organisation makes use of more than five telephone systems, you should upgrade to the TIM Enterprise product.

The Sites panel is located on the top-left side of your the Directory screen.

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The

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LabelSite properties
window will appear, where you can enter the site's name, the PBX model and make and model, as well as the connection method supported used by your telephone system to deliver call logging data. For information on how to configure all properties the rest of your the site's properties, refer to the Configuring a Sitesite section.

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When you have configured the site's properties, click on the Add button and to add the new site will be added to your the Directory.

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Deleting a site

Warning

PLEASE NOTE: When you are deleting delete a site, you are deleting all the information contained within that site: user groups, including its users and the channels, and any calls associated with those usersitems!

To delete a site from the Directory, select the site entity and you want to remove, then click on the Properties button, as shown below:

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The 

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LabelSite Properties
window will appear. Click on the Delete site tab at the bottom-left of the screen window to remove the site from the Directory. Next, you ; a confirmation will be asked required, to confirm the deletion to prevent sites prevent the site being deleted accidentally.

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