These instructions help you configure your VoIPCortex IPCortex phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.
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Follow the steps below to enable the SMDR output on you VoIPCortex your IPCortex phone system:
- Log in to the VoIPCortex phone system using your admin username and password.
Screenshotmacro Border false URL /download/attachments/13271642/VoIPCortex_1.png - Click on the
tab and from the left-hand side menu expand theTabmacro Label System
tree node.Referencemacro Label Global - In the
section, create a password password forReferencemacro Label Passwords
andKeywordmacro Label xtelsio
fields to allow event events to be retrieved by TIM Plus, as shown below:Keywordmacro Label Call Data Collection Screenshotmacro Border false URL /download/attachments/13271642/VoIPCortex_2.png Once you have completed the configuration, restart the phone system for the changes to take affect.
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Configuring TIM Plus
Follow the steps below to configure TIM Plus to collect SMDR data from your VoIPCortexIPCortex phone system:
- Click on the tab.
- Choose the site you want to configure and click
Screenshotmacro Border false URL /download/attachments/13271642/VoIPCortex_3.png . - In the Site Properties window, select VoIPCortex IPCortex from the PBX model drop-down list.
- In the Connection method field, select Actively connect to PBX from the drop-down list.
- In the Host field, enter the IP address of your VoIPCortex.
- In the Port field, enter 5038.
- Leave In the Username field, enter xtelsio.
- In the Password field, enter the password you configured in the phone system..
- In the Connection script field, select VoIPCortex IPCortex from the drop-down list.
- Click on the tab and tick the box Timestamp received data.
Screenshotmacro Border false URL /download/attachments/4817070/avaya_communications_manager_9.png - Click on the button to apply the settings.