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When TIM Professional is configured to log calls from more than one telephone system, TIM Professional it distinguishes each site by its corresponding filename extension.
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To assign a filename extension to a site, open the
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First, you need to assign a filename extensions to each site's IP address, in the TCPSOURCES.CFGcfg file:
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[TCP Data Sources] 192.168.0.29 = MBG 192.168.0.100 = FNC 192.168.0.54 = CNF |
Next, you need to assign a name to each site, according to the filename extension above. Open the SITES.
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cfg file, located in
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the
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installation folder.
Under the section heading [All Sites], list each filename extension followed by an '='
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Site 1 will send the data to TIM Professional, which will search for the IP address in the TCPSOURCES.CFGcfg file and associate this with the extension MBG. A randomly named file is will be created in the
folder containing the data sent from the telephone system, e.g. Referencemacro Label spool
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When the file is being picked up from the
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All filenames are case-sensitive and the system will not be able to process the data if the expected characters are not used. |