HTML |
---|
<p>These instructions should assist in configuring your SpliceCom Maximiser to
work with TIM Enterprise. If you are not familiar with PBX
configuration, please contact your system maintainer.</p>
<table class="confluenceTable">
<tbody>
<tr>
<th class="confluenceTh" width=158>Connection information</th>
<th class="confluenceTh">Description</th>
</tr>
<tr>
<td class="confluenceTd"><b>Connection type</b></td>
<td class="confluenceTd">IP
</td>
</tr>
<tr>
<td class="confluenceTd"><b>IP method</b></td>
<td class="confluenceTd"><b>TCP/IP connection: </b>
The SpliceCom Maximiser sends SMDR information via TCP/IP on port 4001. TIM Enterprise will connect to the IP address of SpliceCom Maximiser.
</td>
</tr>
</tbody>
</table>
<p>By default the SMDR output on the SpliceCom Maximiser is enabled. Please check with your system maintainer if they have added a 'Call Logging' password. If they have, they will need to tell
you what it is as TIM Enterprise will require it when it connects.</p>
<h2>Configuring TIM Enterprise</h2>
<p>Below you will find steps on how to configure TIM Enterprise to connect to your SpliceCom Maximiser to receive SMDR:</p>
<ol>
<li>Browse to TIM Enterprise as normal and login with your credentials.</li>
<li>Click on the <span class="button" id="list">Directory</span> tab.</li>
<li>Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'SpliceCom Maximiser'.</li>
<li>Left-click on it and select <span class="button" id="list">Properties</span>.</li>
<li>From the <span class="button" id="list">General</span> settings tab select <span class="keyword">SpliceCom Maximiser</span> from the PBX model list.</li>
<img src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/splicecom_maximiser_1.png" alt="SpliceCom Maximiser" />
<li>In the <span class="button" id="list">Connection</span> tab select <span class="keyword">Listen for connection from PBX</span> from the <span class="reference">Connection method</span> list.</li>
<li>In the <span class="reference">Port</span> field enter in <span class="keyword">9000</span>.</li>
<li>Finally, click on the <span class="button" id="list">Save</span> button.</li>
<img src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/splicecom_maximiser_2.png" alt="SpliceCom Maximiser" />
</ol> |
These instructions help you configure your Splicecom Maximiser phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.
Pbxsummary |
---|
Supportfiles1 | SpliceCom Maximiser.TDT |
---|
Supportfiles2 | SpliceCom Maximiser.TDS |
---|
Connection | Active connection |
---|
RequiredTask1 | Configure the SMDR output |
---|
RequiredTask2 | Configure TIM Enterprise |
---|
|
HTML |
---|
<a id="Configure the SMDR output"></a> |
Configuring the SMDR output
By default, the call logging output of the Splicecom Maximiser is enabled and you do not normally require a password to obtain it. To protect your call logging data, you can set a Call Logging Password in the System Details screen of your Maximiser's web management interface. If you decide to set a password, you need to enter this when configuring TIM Enterprise (below).
Info |
---|
Your system maintainer may have already set a call logging password for you. |
HTML |
---|
<a id="Configure TIM Enterprise"></a> |
Configuring TIM Enterprise
Follow the steps below to configure TIM Enterprise to collect the SMDR data from your Splicecom Maximiser:
- Click on the Directory tab.
- Locate the PBX object you want to configure in the Directory, right-click on it and select Properties.
- A new window will open, displaying the general properties of your PBX object. Select Splicecom Maximiser from the Data format list and tick the
Keywordmacro |
---|
Label | Keep a local backup of data |
---|
|
box, as shown below:
Screenshotmacro |
---|
Border | false |
---|
URL | /download/attachments/3014736/splicecom_maximiser_1.png |
---|
|
- Click on the Connection tab and select Establish TCP connection to PBX from the Connection method list.
- In the Host field, enter the IP address of your Splicecom Maximiser.
- In the Port field, enter 4001.
- Leave the Username field blank.
- If your Maximiser has a call logging password set, enter it in the Password field; if not, leave it blank.
- In the IP script field, select Splicecom Maximiser from the drop-down list.
- Click on the Save button to apply the settings.
Screenshotmacro |
---|
Border | false |
---|
URL | /download/attachments/3014736/splicecom_maximiser_2.png |
---|
|