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<p>These instructions should assist in configuring your Alcatel 4400 E
to work with TIM Enterprise. If you are not familiar with PBX
configuration, please contact your system maintainer.</p>
<table class="confluenceTable">
<tbody>
<tr>
<th class="confluenceTh" width=158>Connection information</th>
<th class="confluenceTh">Description</th>
</tr>
<tr>
<td class="confluenceTd"><b>Connection type</b></td>
<td class="confluenceTd"><b>Serial Output: </b>
The Alcatel 4400 E sends SMDR information via a serial connection. The most recents units will have a .v24 port, older units will require you to purchase a .v24 module. You will need to directly connect
a serial cable from the Alcatel 4400 E .v24 module to the PC that NetPBX is installed and running on.
</td>
</tr>
<tr>
<td class="confluenceTd"><b>Cable configuration</b></td>
<td class="confluenceTd">Straight-through.
</td>
</tr>
</tbody>
</table>
<h2>Configuring your SMDR</h2>
<p>The Alcatel 4200/4400 will need to be configured to output SMDR information.</p>
<p>See table below for a summary of data output from Alcatel 4400 E:</p>
<img id="border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/alcatel_pbxs.png" alt="Alcatel PBXs" />
<h2>Configuring TIM Enterprise</h2>
<p>Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your Alcatel 4400 E:</p>
<ol>
<li>Browse to TIM Enterprise as normal and login with your credentials.</li>
<li>Click on the <span class="button" id="list">Directory</span> tab.</li>
<li>Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'Alcatel 4400 E'.</li>
<li>Left-click on it and select <span class="button" id="list">Properties</span>.</li>
<li>From the <span class="button" id="list">General</span> settings tab select <span class="keyword">Alcatel 4400 E</span> from the PBX model list.</li>
<img src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/alcatel_4400_e_1.png" alt="Alcatel 4400 E" />
<li>In the <span class="button" id="list">Connection</span> tab select <span class="keyword">No connection required</span> from the <span class="reference">Connection method</span> list.</li>
<li>Finally, click on the <span class="button" id="list">Save</span> button.</li>
<img src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/alcatel_4400_e_2.png" alt="Alcatel 4400 E" /> |
These instructions help you configure your Alcatel 4200-4400e phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.
| Pbxsummary |
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| RequiredTask4 | Configure TIM Enterprise |
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| Supportfiles1 | Alcatel 4400E.TDT |
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| Connection | Serial connection |
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| RequiredTask1 | Configure the SMDR output |
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| RequiredTask2 | Download the interface file |
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| RequiredTask3 | Install NetPBX |
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<a id="Configure the SMDR output"></a> |
Configuring your SMDR output
The Alcatel 4200-4400e phone system sends its call records via a serial connection. The most recent units already have a .v24 port but, for older units, you may need to purchase a .v24 module. Connect a serial cable between your Alcatel 4200-4400e .v24 module and the PC that netpbx is installed and running on. See the table below for a summary of data output from Alcatel 4200-4400e:
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Download the interface file
- Visit Tri-Line's Gateway and download the interface file, as shown below:
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- Extract the Alcatel 4400E.ZIP file onto your computer's Desktop. This ZIP file contains the following file: Alcatel 4400E.TDT.
- Copy the file into the C:\Program Files\Tri-Line\TIM Enterprise\config folder.
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<a id="Install NetPBX"></a> |
Installing NetPBX
The Alcatel 4200-4400e phone system sends its call records via a serial connection. To collect the data from the serial port and send it to TIM Enterprise, you first need to install the NetPBX software. For setup instructions, click on the link below:
Install and configure NetPBX
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<a id="Configure TIM Enterprise"></a> |
Configuring TIM Enterprise
Once NetPBX is configured and collecting data, log in to TIM Enterprise and perform the following steps:
- Click on the Directory tab.
- Locate the PBX object you want to configure in the Directory, right-click on it and select Properties.
- A new window will open, displaying the general properties of your PBX object. Select Alcatel 4400e from the Data format list and tick the
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| Label | Keep a local backup of data |
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box, as shown below:
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| URL | /download/attachments/3276853/alcatel_4400e_1.png |
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- Click on the Connection tab and select No connection required from the Connection method list.
- Click on the Save button to apply the settings.
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