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<p>These instructions should assist in configuring your Avaya Tenovis to
work with TIM Enterprise. If you are not familiar with PBX
configuration, please contact your system maintainer.</p>
<table class="confluenceTable">
<tbody>
<tr>
<th class="confluenceTh" width=158>Connection information</th>
<th class="confluenceTh">Description</th>
</tr>
<tr>
<td class="confluenceTd"><b>Connection type</b></td>
<td class="confluenceTd"><b>Serial Output: </b>
The Avaya Tenovis sends SMDR information via a serial connection. You will need to directly connect a serial cable from the Avaya Tenovis to the PC that NetPBX is installed and running on.
</td>
</tr>
<tr>
<td class="confluenceTd"><b>Cable configuration</b></td>
<td class="confluenceTd">Null-modem/Crossover or Straight-through. Please check your Avaya Tenovis manual.
</td>
</tr>
</tbody>
</table>
<h2>Configuring TIM Enterprise</h2>
<p>Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your Avaya Tenovis i55:</p>
<ol>
<li>Browse to TIM Enterprise as normal and login with your credentials.</li>
<li>Click on the <span class="button no_margin">Directory</span> tab.</li>
<li>Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name ' Avaya Tenovis i55'.</li>
<li>Left-click on it and select <span class="button no_margin">Properties</span>.</li>
<li>From the <span class="button no_margin">General</span> settings tab select <span class="keyword">Avaya Tenovis i55</span> from the PBX model list.</li>
<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/avaya_tenovis_1.png" alt="Avaya Tenovis i55" />
<li>In the <span class="button no_margin">Connection</span> tab select <span class="keyword">No connection required</span> from the <span class="reference">Connection method</span> list.</li>
<li>Finally, click on the <span class="button no_margin">Save</span> button.</li>
<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/avaya_tenovis_2.png" alt="Avaya Tenovis i55" />
</ol> |
These instructions help you configure your Avaya Tenovis to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.
| Pbxsummary |
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| Supportfiles1 | Avaya Tenovis i55.TDT |
|---|
| Connection | Serial connection |
|---|
| RequiredTask1 | Configure the SMDR output |
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| RequiredTask2 | Install NetPBX |
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| RequiredTask3 | Configure TIM Enterprise |
|---|
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<a id="Configure the SMDR output"></a> |
Configuring your SMDR
For specific information about the output and configuration of the SMDR data of your Avaya Tenovis phone system, please contact your system maintainer.
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<a id="Install NetPBX"></a> |
Installing NetPBX
The Avaya Tenovis outputs its SMDR data via a serial connection. To collect the data from the serial port and send it to TIM Enterprise, you first need to install the netpbx software. For setup instructions, click on the link below:
Install and configure NetPBX
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<a id="Configure TIM Enterprise"></a> |
Configuring TIM Enterprise
Once NetPBX is configured and collecting data, log in to TIM Enterprise and perform the following steps:
- Click on the Directory tab.
- Locate the PBX object you want to configure in the Directory, right-click on it and select Properties.
- A new window will open, displaying the general properties of your PBX object. Select Avaya Tenovis i55 from the Data format list and tick the
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| Label | Keep a local backup of data |
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box, as shown below:
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| URL | /download/attachments/3670030/avaya_tenovis_1.png |
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- Click on the Connection tab and select No connection required from the Connection method list.
- Click on the Save button to apply the settings.
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| Border | false |
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| URL | /download/attachments/3670030/avaya_tenovis_2.png |
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