These instructions help you configure your Panasonic KX-TD Series phone system to work with TIM PlusEnterprise. Contact Please contact your system maintainer if you are not familiar with the configuration of your PBX.
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Follow the instructions below to configure your Panasonic KX-TD phone system to output SMDR data to TIM PlusEnterprise. The configuration needs to be performed from a Digital Proprietary Telephone (DPT) such as the KX-T7431, KX-T7433, KX-T7436, KX-T7230, KX-T7235.
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The Panasonic KX-TD Series phone system sends SMDR information via a serial connection. To collect the call logging data from the serial port and send it to TIM PlusEnterprise, you first need to install the NetPBX netpbx software. For setup instructions, click on the link below:
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<p>These instructions should assist in configuring your Panasonic KX-TD Series to work with TIM Enterprise. If you are not familiar with PBX configuration, please contact your system maintainer.</p> <table class="confluenceTable"> <tbody> <tr> <th class="confluenceTh" width=158>Connection information</th> <th class="confluenceTh">Description</th> </tr> <tr> <td class="confluenceTd"><b>Connection type</b></td> <td class="confluenceTd"><b>Serial Output: </b> Panasonic KX-TD Series sends SMDR information via a serial connection. You will need to directly connect a serial cable from the Panasonic KX-TD PBX to the PC that NetPBX is installed and running on. </td> </tr> <tr> <td class="confluenceTd"><b>Cable configuration</b></td> <td class="confluenceTd">Null-Modem/Crossover. </td> </tr> </tbody> </table> <h2>Configuring your SMDR</h2> <p>Below you will find instructions on how to configure your Panasonic KX-TD Series to output SMDR to TIM Enterprise. You will need to do this from one of the Digital Proprietary Telephone (DPT): KX-T7431, KX-T7433, KX-T7436, KX-T7230, KX-T7235:</p> <ol> <li>Press <span class="button no_margin">PROG. + * + #</span> and enter your System Password.</li> <li>Enter <span class="keyword">800</span> and press the <span class="button no_margin">Next</span> button.</li> <li>You will now see <span class="reference">Outgoing: Off</span>, press the <span class="button no_margin">Select</span> button until you see <span class="reference">All</span>. When you can see <span class="reference">All</span> press the <span class="button no_margin">Store</span> button.</li> <li>Press the <span class="button no_margin">Next</span> button and you should see <span class="reference">Incoming: Off</span>. Press the <span class="button no_margin">Select</span> button until you see <span class="reference">All</span>. When you can see <span class="reference">All</span> press the <span class="button no_margin">Store</span> button.</li> <li>Press the <span class="button no_margin">End</span> button, the programming is now complete.</li> </ol> <h2>Configuring TIM Enterprise</h2> <p>Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your Panasonic KX-TD 1232:</p> <ol> <li>Browse to TIM Enterprise as normal and login with your credentials.</li> <li>Click on the <span class="button no_margin">Directory</span> tab.</li> <li>Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'Panasonic KX-TD 1232'.</li> <li>Left-click on it and select <span class="button no_margin">Properties</span>.</li> <li>From the <span class="button no_margin">General</span> settings tab select <span class="keyword">Panasonic KX-TD Series</span> from the PBX model list.</li> <img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/panasonic_kx_td_1.png" alt="Panasonic KX-TD 1232" /> <li>In the <span class="button no_margin">Connection</span> tab select <span class="keyword">No connection required</span> from the <span class="reference">Connection method</span> list.</li> <li>Finally, click on the <span class="button no_margin">Save</span> button.</li> <img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/<a id="Configure TIM Enterprise"></a> |
Configuring TIM Enterprise
Once NetPBX is configured and collecting data, log in to TIM Enterprise and perform the following steps:
- Click on the tab.
- Locate the PBX object you want to configure in the Directory, right-click on it and select Properties.
- A new window will open, displaying the general properties of your PBX object. Select Panasonic KX-TD Series from the Data format list and tick the
box, as shown below:Keywordmacro Label Keep a local backup of data Screenshotmacro Border false URL /download/attachments/3801115/panasonic_kx_td_1.png - Click on the tab and select No connection required from the Connection method list.
- Click on the button to apply the settings.
Screenshotmacro Border false URL /download/attachments/3801115/panasonic_kx_td_2.png
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