Mitel MiVoice Business (Mitel 3300)

These instructions help you configure your Mitel to configure the SMDR output on your Mitel 3300 phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

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Configuring your SMDR output

Follow the steps below to configure the SMDR options of your Mitel 3300:

1. Log in to the Mitel Communication Director software
2. Click on System Properties
3. Click on System Feature Settings
4. Click on SMDR Options

The example below shows the Mitel Communication Director menu options

Set the SMDR options as shown below:

If you are using SIP trunks, you need to add an SMDR tag with a unique ID to each of your SIP trunks for this to be identified in the CDR data.

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Configuring TIM Plus

Below you will find steps on how Follow the steps below to configure TIM Plus to collect the SMDR data from your Mitel 3300:

1. Browse to TIM Plus as normal and log in with your credentials.
2. Click on the Directory tab.
3. Click on Choose the site configured during the setup wizard you want to configure and click Properties.
   

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4. Within In the Site Properties window, select Mitel 3300 from the PBX model drop-down list.
5. In the Connection method field, select Actively connect to PBX from the drop-down list.
6. In the Host field, enter the IP address of your Mitel 3300.
7. In the Port field, enter in 1752.
8. Leave the Username and Password fields blank.
9. In the Connection script field, select Mitel 3300 from the drop-down list.
10. Click on the Save button to apply the settings.