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Users represent the people in your organisation who make use of devices such as telephone extensions, fax machines, etc. When you first configure TIM Plus, your users are automatically harvested from the data received from the phone system into a folder named Discovered users in the Directory, after which, the Users. The properties of each user can be edited ; afterwards, and users can also be subsequently organised into users new user groups, if requiredpreferred.
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Finding a user
To located locate a user in the Directory, select the tab and click on the button at the top-right corner of the Contents panel, as shown below:
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Before adding a new user to the system, check that it doesn't already exist, by searching for it in the Directory. |
To manually add a user to the system, click on the where you want the new user to be added, then click on the button at the top-right corner of the Contents panel.
tab, select the group...
Follow the steps below to move a user from one group to another.:
- Click on the
tab and locate the open the contents of the group which contains the user you want to move over to the new group.Buttonmacro Label Directory - Select the user , by ticking the box alongside it. The top-left panel of the screen will now temporarily change to the a Move items panel and containing the selected user will be copied here.
Screenshotmacro Border false URL /download/attachments/4817235/contents_moving_user_1.png - Next, select the destination group that you want the user to be moved into, and click on the button, as shown below:
Screenshotmacro Border false URL /download/attachments/4817235/contents_moving_user_2.png
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Deleting a user
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When you are deleting delete a user, you are also deleting the calls associated with that user! |
To delete a user from the system, locate the user in the Directory, select it and click on the button at the top-right corner of the Contents panel:
The In the
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