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If both a site and group have been selected, you can further limit the report's results to include only calls by involving a particular user, by selecting it that user from the drop-down list.
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If your web account is restricted to a specific site or group, only those entities to which you have access will be available in the drop-down lists. |
Once you have selected the scope of your report, click click on the button to set additional report parameters and options. To , or to run the report immediately without doing so, click the click the button.
Selecting the report filters
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Account code
If you want to To produce a bill report consisting only of only chargeable calls that were made using a particular account code, enter the account code in the field provided.
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Hide unused
To exclude unused extension extensions from your report's results, select the
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| Header | Description |
|---|---|
| Date & Time | The date and time the call started. |
| Source | The place from where the call originated. |
| CLI | The telephone number of the remote caller for inbound calls. |
Route | The information displayed in this field is determined by the type of call:
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Destination | The information displayed in this field is determined by the type of call:
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| Response | The length of time it took for the call to be answered (i.e. the response time) |
| Duration | The duration of the call (in hours, minutes and seconds) |
| Cost | The cost of the call. |
Summary
The
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