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If you need to modify any of these settings, we strongly recommend to you contact our Technical Support team. |
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| Configuration option | Description | Default value | ||||||||||||||||||
CGDivisor | Used by the Call Geography Report, when ChargeBands do not exist, ; can be used to classify calls. | ChargeBand | ||||||||||||||||||
BillTaxRate% | Sets the sales tax (without the % mark) that is applied to billing reports only. | 17.50 | ||||||||||||||||||
Report#Extra | A string to be prepended to the URL of a report before it is submitted to the report engine. It is used to override certain report settings or apply settings that are commonly used and the user does not want to repeatedly select. A setting is provided for each Report ID (# can be replaced with the report's ID). Two new parameters are added to the Billing Report so that a Call Geography summary is shown on the bill, and a further one to remove call itemisation. The parameters are:
The parameters can be appended to the
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CustomiseReport1 | Enables or disables the use of
| False | ||||||||||||||||||
Report1Headers | Specifies the column headers if
| Date & Time,Extension,DialldNumber,CLI,Destination,Trunk,Trunk Name,Time To Answer,Duration,Cost | ||||||||||||||||||
Report1Fields | Specifies the column headers if a particular extension is selected after drilling down to this level. | 5DateTime,Extension,DialledNumber,CLI,Destination,Trunk,TrunkName,Response,Duration,Cost0 | ||||||||||||||||||
Report1ColWidths | Specifies the widths of the columns above. | 16,10,10,10,10,10,10,8,8,8 |
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| Configuration option | Description | Default value | ||||||||||||||||||||||||
AARemoveCalls | It is used to determine whether or not calls are deleted from the database when backed up, using the Automatic Archive feature; it can take a True or False value. |
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ComplicateCallReference | Prefixes the call reference element
| True | ||||||||||||||||||||||||
ConciseGraphs | It specifies the Y-axis in the Trunk Busy report scales, according to the total number of trunks configured in the software or the total number of trunks in the set of data being reported on. | True | ||||||||||||||||||||||||
EXEName | Specifies the executable file, mainly used in conjunction with the auto restart function ( check the
| tim.exee | ||||||||||||||||||||||||
FileScoutInterval | Sets the interval at which the system scans for call data files in its
| 1 | ||||||||||||||||||||||||
ForceUserFolders | Allows separate HTML content to be forced upon a particular web user. It determines whether or not the web server draws its content from the current user's home folder, which is defined as the username within the
Normal rules about the default document being INDEX.HTML appl. | False | ||||||||||||||||||||||||
HighlightExtn | It specifies a particular (partial) extension number to be highlighted when a call from or to that extension(s) is made. |
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HighlightExtnGroup | Specifies a particular (partial) extension group to highlight, if a call is made from or to an extension within that group. |
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KeepLiveViewData | Determines whether or not the information displayed in the
| Trues | ||||||||||||||||||||||||
LookupUserNamesFirst | This option instructs the system to look at an extension's label in order to determine its extension number, contrary to the default setting, which is to lookup up a number to determine the label/name. This CFO is immediately configurable in the
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LoopTCP |
| False | ||||||||||||||||||||||||
MAPIPassword | Sets the password for the MAPI profile being used, when sending e-mail using the MAPI transport method. |
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MAPIProfile | Sets the profile name to be used when the system sends e-mail using MAPI transport, instead of SMTP. |
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MaxDBSize | Changes the default database size from 2000000000. Commas can be used to separate the zeros, but will be ignored. Used in conjunction with
| [2000000000] | ||||||||||||||||||||||||
NDSHost | Implemented Nettel integration into TIM where each call that is processed is sent to Nettel, whereupon a decision is made by that server as to whether or not to update its own extension status. This is in addition to TIM's own extension status facility. By having this option enabled, call processing is drastically slowed down because, because for each call that is processed, a connection is made to a remote server. | |||||||||||||||||||||||||
| NDSPort | The facility is enabled simply by specifying a non-zero value for NDSHost - along with NDSPort - both specifying the TCP/IP connectivity values to the Nettel Data Server (i.e. not the telephony engine). | 8 | ||||||||||||||||||||||||
NewStationUsersGroup | Defines the name of the extension group to which any phantom extensions are added in case station usernames are used instead of extension numbers. | Station Users | ||||||||||||||||||||||||
OverrideMarkup | Used to override any mark-up that is selected when producing a Billing Report. Even if the user sets their own mark-up, this setting will take precedence. Specify as a percentage without entering the
The value used is | Label | is 100 + "markup value". For example, if the mark-up required is 32%, the command used would be:
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Using values less than 100 will result in a mark-down of call charges.
OverrideSurcharge
Used to override any surcharge that is selected when producing a Billing Report. Even if the user sets their own surcharge amount, this setting will take precedence. The currency symbol id is not required to be included.
For example, if a surcharge of 65p is required the command would be:
Keywordmacro Label OverrideSurcharge = 0.65
PieColour
Specifies the colour to paint each segment in any pie charts. The value should be specified in the HTML - HexRGB style, e.g. ff00ff. For the Call Geography report, the # specifies the slice of the pie chart corresponding to its associated dialled number. For example,
| Keywordmacro | ||
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RawBackupFile
See
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\RAWBACKUP.PBX
RestartDelay
Specifies the length of time (seconds) the system has to wait, following a request, before it restarts. Increasing this setting allows more time for tasks such as closing the database.
5
RPCSecurity
Used in conjunction with the Nortel CDRServer connection object, in order to connect to Nortel BCM PBXs. The installation package includes
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Alternatively,
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1
SaveRawBackup
It allows you to store an exact copy of the data sent from the PBX.
False
ShowDBMeter
When enabled, displays a database size meter on the main screen with the percentage full in numbers number to the right of the icon, in the status bar. The icon will fill with red, as a percentage of the max database size . Default database size is (2Gb). When disabled, shows a database icon with a green tick on top.
See also the
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False
ShowExtnNamesOnly
StartStationUserExtn
Sets the beginning of the range at which the system starts to find a spare extension against which to allocate a Station User.
9000
StatsFor
Sets a particular extension group to monitor for the Live Statistics function, if enabled. Partial entries are acceptable, e.g.
| Keywordmacro | ||
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*
StripDigits
Strip initial n digits from the dialled number.
0
TCPTimeout
Specifies in seconds, how long the system waits for inactivity on the TCP socket when a remote site sends data to the host; the value cannot exceed 60.
5
TimeStampData
When enabled, a timestamp is added to each CDR that is received over an IP-PBX connection. This happens before the local backup is performed, so that old data preserves their dates and times. The default behaviour for this feature is disabled, in order to maintain backward compatibility.
False
TrackHeaderXXX
If the
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HTTPAuthPair
A base64-encoded string containing the username and password needed to access the system's web functions. This is no longer used; it was superseded by the
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ControlPattern
Allows lower strength license checking. Possible values are 1, 2 or 3 and relate to the bit-wise settings, as follows:
| Bit Number | Description |
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1 | Use volume serial number. The user is able to select on which drive the copy protection is applied, e.g. note the backslash, since this is a volume entry |
2 | Use physical hard disk serial number. For physical hard disk-only copy protection, avoiding volume changes caused by Terminal Services clients, for example |
It is important to only use these features in case of copy protection issues, such as when the user remotely logs on to the machine running the application, through a type of Terminal Services -type session, which alters volume information.
ControlDrive
C:\
DefaultLocalBand
User can localise a particular tariff table to a specific band;.
Local