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As with all reports produced by TIM Enterprise, each page of the report includes the following information:
- the report's title, e.g. Busy Channels
- the date and time that the report was generated
- the name of the report, if applicable
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- The graph is a quick and easy indication of your line usage, broken down into half-hour time slots. The percentage on the y-axis shows the number of lines utilised, and the x-axis shows each half-hour of the day. The bars on the graph coloured light-purple show the maximum number of busy trunks in each particular half-hour, and the overlaid dark-purple ones show the average number of busy trunks in within the same time period.
- The table displays the actual data organised in columns for maximum and average busy lines and the total duration for each half-hour time slot. Each column is described below:
| Header | Description |
|---|---|
| Time slot | The time of day in half-hour periods. |
| Total duration | The total duration of all calls made or received within the time slot shown. |
| Max busy | The maximum number of trunks in use during the time slot shown. |
| Average busy | The average number of trunks in use during the time slot shown. |
| Tip |
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All column headers are clickable, allowing you to dynamically reorder the results. |
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