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Running the report
On Access the Reports screen, select the Billing Report from the reports the list and click on the button.
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There are several preset reporting periods available for selection, based on the standard Gregorian calendar. The following table describes how the start and end times are defined for each preset period:
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In addition to the presets described above, it is possible to specify a custom reporting period by choosing Custom period from the Period dropdrop-down list and specifying and specifying your own own Start date, Start time, End date and End time of the period you want to report on. and End dates, as shown below:
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Choose a site
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If your system is set - up for to log multiple sites, you can select a particular site from the drop-down list. To report on all sites, select the blank line.
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Select the extension group you want would like the bill to cover.
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If you want to produce a bill consisting of all chargeable calls made using a particular account code, enter the account code in the box provided.
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Both a surcharge and a mark-up markup can be applied to the same bill, in which case, the surcharge is added after the mark-up markup is calculated, so that the surcharge is not being marked up. |
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Billing option | Description | ||
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Include operator-assisted calls | By default, the bill includes all calls made from an extension, regardless of whether or not the call was originally dialled by that extension , or by an operator on behalf of that extension. To exclude operator-assisted (or transferred outgoing) calls, deselect the check box provided. | ||
Include client's own LCR accesses | Used Tick this option to indicate in the billing platform version to indicate that you would still like to bill for calls that didn't use your network | Account | If you want to produce a bill consisting of all chargeable calls made using a particular account code, enter the account code in the box. |
Show only calls to this number | To report on calls to a specific number, enter the full or partial dialled number in the field provided. |
How do you want the bill to look?
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If no custom changes were made to the footer and header, the report will show the billing entity on the top-left corner of the screen and your company logo on the top-right. The header of the report will show the billing period including dates and times, followed by the billing entity. If you have assigned a friendly name to the report, this will show in the its header as well.
The body of the report will display a summary of each billing entity or, for an itemised bill, each individual call made by the billing entity. If the billing entity includes more than one extension, the bill is split up for each one, enabling you to see at-a-glance which extension made which calls.