To migrate TIM Plus from one computer to another requires the following actions, you need to:
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Upgrading TIM Plus on the old computer
- Log in to our Gateway and click on the TIM Plus product. Select the Upgrade package from the Downloads area and save the setup package file on your computer.
Screenshotmacro Border false Shadow false URL /download/attachments/13436058/migrate_1.png - When you have downloaded the setup package, double-click on it and follow the setup wizard in order to complete the installation.
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Border false Shadow false URL /download/attachments/13436058/migrate_2.png
Installing TIM Plus on the new computer
- Log in to our Gateway and click on the TIM Plus product. Select the Full install package from the Downloads area and save the setup package file on your computer.
When you have downloaded the setup packageScreenshotmacro Border false Shadow false URL /download/attachments/13436058/migrate_3.png - To install TIM Plus, double-click on it the setup package and follow the on-screen instructions.
Screenshotmacro Border false Shadow false URL /download/attachments/13436058/migrate_2.png - After installation, the
screen will open automatically in a new web browser page displaying the the configuration settings will open automaticallywindow.Referencemacro Label First-time setup wizard Screenshotmacro Border false Shadow false URL /download/attachments/13436058/migrate_4.png - Close the web page, access the Windows Services and restart stop the TIM plus Plus service.
Access Windows Registry Editor ( Start -> Run -
>regedit> regedit.exe ) and remove the
value from the following Registry key:Keywordmacro Label FirstTime Code Block HKEY_LOCALMACHINE\Software\Wow6432Node\Tri-Line\TIM Plus\Main
Screenshotmacro Border false URL /download/attachments/13436058/migration_5.png
Migrating the historical data
To restore your historical data on the new computer, copy the TIM Plus folder from the old machine, transfer it across on the new computer and paste it over the existing TIM Plus folder. This action will overwrite its content.
You can now start the TIM Plus service.
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At this stage of the process you will be asked to provide a license key for the new installation. Copy the product key into a text file and email it to our Technical Support team. |