...
When TIM Professional is configured to log calls from more than one telephone system, TIM Professional it distinguishes each site by its corresponding filename extension.
...
First, you need to assign a filename extensions to each site's IP address, in the TCPSOURCES.CFGcfg file:
| Code Block |
|---|
[TCP Data Sources] 192.168.0.29 = MBG 192.168.0.100 = FNC 192.168.0.54 = CNF |
Next, you need to assign a name to each site, according to the filename extension above. Open the SITES.
...
cfg file, located in
...
the
| Referencemacro | ||
|---|---|---|
|
...
installation folder.
Under the section heading [All Sites], list each filename extension followed by an '='
| Keywordmacro | ||
|---|---|---|
|
...
Site 1 will send the data to TIM Professional, which will search for the IP address in the TCPSOURCES.CFGcfg file and associate this with the extension MBG. A randomly named file is will be created in the
folder containing the data sent from the telephone system, e.g. Referencemacro Label spool
| Referencemacrokeywordmacro | ||
|---|---|---|
|
When the file is being picked up from the
| Referencemacro | ||
|---|---|---|
|
| Referencemacro | ||
|---|---|---|
|
| Info |
|---|
All filenames are case-sensitive and the system will not be able to process the data if the expected characters are not used. |