Think of the Microsoft Teams platform as one giant PBX. Now imagine hooking that up to a call logging or accounting system, just like you would a traditional PBX. The Our Teams Connector allows your TIM product Enterprise to capture and report on all call logs from MS Teams including peer-to-peer Teams calls & meetings, Microsoft Calling Plan calls (PSTN) and SIP Direct Routing calls.
When you connect your Microsoft Teams tenancy to our TIM Enterprise call logger, you can analyse your Teams calls in the same way as standard phone calls. You can even log alongside your legacy PBX.
During set-up, you'll be redirected to Microsoft's authentication system and asked to grant permission for the TIM application to access your call records. Please ensure the Microsoft account you use has the rights to grant the required permissions.
For full details, click on the lick link below.