A statistics collection point (stats pointcollector) object is a mathematical "counter" whose scope of data collection is determined by its placement in your directory hierarchy. For example, placing a stats point inside a specific user group ensures that call information is collected only for users that inhabit the selected group. Similarly, placing a stats point inside a site will collect only call information for the chosen site. As calls are made and received, the properties of each one are collated for future consumption by display boards.

Stats points can be configured to only collect calls of a certain type or calls whose properties match certain criteria. Additionally, when configuring a stats collection point, a subject must be specified, which determines the property of each call whose value will be used when grouping its collated information into distinct sets. For example, specifying a subject of "user" will group its collated call information into sets of data for each distinct user.

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Stats collector - overview video