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Overview
The Frequent Numbers report shows a top-ranking
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list
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of
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the numbers that you call, or are called by, most frequently. By highlighting your most frequently-called destinations, the report can help you to determine if private circuits to your commonly-called destinations would be beneficial; it can also help you negotiate call rates with your network provider.
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Running the report
Click on the Reports tab and select Frequent numbers from the left-hand pane. The screen displaying the parameters of the report will appear, where you can configure the entity, period, filters, options and format of the report.
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For details about how to configure these parameters, refer to the relevant page(s) in the list below:
Creating the report
When you have configured the report's parameters, click on the button to run the report immediately; alternatively, you can save the report's definition or schedule the report for future delivery.
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The report's results
Below is an example of this report's output in Web format. By clicking on the About this report link at the top-right corner of the page, you can review any filters and options that have been applied to the report.
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As with all reports produced by TIM Enterprise, each page of the report includes the following information:
- the report's title
- the date and time that the report was generated
- the name of the report, if applicable
The Web format is the most interactive of all formats: all column headers are click-sortable and most graphical and tabular elements can be drilled down into, allowing deeper analysis of your results.
The body of the report contains a table showing a summary of each frequently dialled number or CLI along with their associated destinations. The column headers of the table are described below:
| Header | Description |
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| Dialled number | The telephone number that was dialled |
| Location | The location name associated with the dialled number or CLI |
| Number of calls | The total number of calls made to each unique dialled number or from each unique CLI |
| Total duration | The total time spent on calls to each dialled number or from each CLI, displayed in hh:mm:ss format |
| Total cost | The total cost of calls for each unique dialled number |
All dialled numbers, CLIs and locations in the table are shown as hyperlinks; clicking on any of them displays an itemised list of calls to/from each one.
To modify your report to cover a larger organisational scope, click on an element of the breadcrumb as shown below:
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