What are reports?

<h2>What are reports?</h2>

<p>Reports are the means by which information about your telephone calls 
are extracted from the system. They can be run on demand, at any time or 
scheduled to run at a predetermined time and set to recur, if necessary.</p>

<p>Although each of the reports in TIM Plus produces markedly different 
information, each one is created in the same way - in wizard-style - and
 allowing all filters to apply to all reports, ensuring the process is 
as intuitive as possible, no matter what your reporting needs are.</p>

<p>Below you can see an example of Call analysis report:</p>

<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/call_analysis.png" alt="Call analysis report" />

<h2>Selecting the report type</h2>

<p>To run a report, you must first select which type of report you want to 
run by clicking on any report listed under <span class="reference">Reports</span>, 
at the left hand-side of the screen as shown below. Then, click on the large 
<span class="button">Select this report</span> button, as shown below: </p>

<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/select_report.png" alt="Select report" /></p>

<p>Once you select the type of report required, you are allowed to choose
 from a number of other parameters, including the <b>period</b> you would 
like to run the report for, which <b>entity</b> you you like to report on, 
any <b>filters</b> or <b>options</b> you would like to include and the <b>format</b> 
you would like the report output in.</p>

<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/reports_2.png" alt="Reports screen" />