TIM Enterprise can be configured to raise an alert The
section notifies you when particular events occur
whilst on the system
is running.| Screenshotmacro |
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URL | /download/attachments/2785338/alerts.png. The table below describes the type of alerts emitted from TIM Enterprise:| Alert | Description |
|---|
| Critical | A critical alert notifies Notifies you of any events that are detrimental to the system, e.g. database failure |
| Warning | A warning alert notifies Notifies you of any non-critical events that have occurred on the system, e.g. you have exceeded your license limit |
| Information | An information alert notifies Notifies you of any system general events that have occurred on the system, e.g. if the application service has been restarted |
| Voice activity | An alert that notifies you of progress during Provides details about the progress of call recording operations
|
Audit trail
| Provides very detailed information about ongoing system events, primarily used for fault-finding
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| HTML |
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<p>TIM Enterprise can be configured to raise an alert when particular events occur. Just select the <span class="button">Alerts</span> tab on the top right-hand side of TIM Enterprise's screen to access your alerts, as shown below:</p>
<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/alerts_1.png" alt="Alerts" />
<p>The Alerts' table has the following columns:</p>
<table class="confluenceTable">
<tbody>
<tr>
<th class="confluenceTh" width=80>Header</th>
<th class="confluenceTh">Description</th>
</tr>
<tr>
<td class="confluenceTd"><b>Count</b></td>
<td class="confluenceTd">.....................................</td>
</tr>
<tr>
<td class="confluenceTd"><b>First raised</b></td>
<td class="confluenceTd">.......................</td>
</tr>
<tr>
<td class="confluenceTd"><b>Last raised</b></td>
<td class="confluenceTd">........................</td>
</tr>
<tr>
<td class="confluenceTd"><b>Description</b></td>
<td class="confluenceTd">........................</td>
</tr>
</tbody>
</table>
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| URL | /download/attachments/2785338/alerts.png |
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