You can connect any number of 3CX's to TIM Enterprise, so its ideal for multi-site or hosted solutions. All web content files that make up the entire user interface can be edited to integrate with other third-party systems, or just to reflect your own corporate branding.
Our 3CX connection scripts have recently been updated to support call logging on Version 18.
The instructions below are to help you configure your 3CX phone system to work with TIM Enterprise.
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We recommend using our CXD Connector to obtain call data from your 3CX because it provides better quality call data as well as live status and queue monitoring capabilities. |
Connecting to your 3CX
There are many ways to obtain call data from your 3CX. Which method you use is determined by how and where your 3CX is hosted, as well as the quality of call data you require:
| Hosting | Connection methods |
|---|---|
| Self-hosted, either on premise or in your own data centre, with full root access by SSH | Connect using CXD (Recommended) |
| Self-hosted but with no SSH access | |
| 3CX hosted, including free tier | Listening connection |