Avaya EuroGeneris

These instructions help you configure your Avaya Communications Manager your Avaya EuroGeneris phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

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Configuring your SMDR output

The Avaya EuroGeneris has multiple outputs SMDR outputs. To configure the CDR output you will need to speak with your system maintaineroutput options and formats. TIM Plus requires the SMDR output type to be set to customized and the format should be to Format 5 rows 80 columns. For more information about the output and configuration of your SMDR data, contact your system maintainer.

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Installing

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NetPBX

The Avaya EuroGeneris phone system sends SMDR information via a serial connection. To collect the data from the serial port and send it to TIM Plus, you will first need to install NetPbx software,which then sends the SMDR to TIM Plusthe netpbx software. For setup instructions, click on the link below:

Install and configure NetPbxNetPBX

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Configuring TIM Plus

Once NetPbx NetPBX is configured and collecting data, log on in to TIM Plus as usual and apply perform the following settingssteps below:

1. Click on the Directory tab.
2. Click on Choose the site configured during the setup wizard you want to configure and click Properties.
   

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3. Within In the Site Properties window, select Avaya EuroGeneris from the PBX model drop-down list.
4. In the Connection method field, select No connection required from the drop-down list.
5. Finally, click Click on the Save button .
   

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1. to apply the changes.