Below The network layout below is an example of a network layout for an typical installation that would allow recording of internal and external calls across the telephone network, depending on the configuration.
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Monitoring handsets that are capable of either SCCP or SIP communication allow generic recording to occur, regardless of what combination of PSTN interfaces are in use, e.g. SIP, PRI, BRI , or analogue.
To record extension-side audio, the monitoring can be configured in two ways. The first method will record external calls only, whereas the second will record all calls but will add further load to the managed switch.
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